Returns & Exchanges
At Ice Shaker, we stand by the quality of our products and offer a 30-day return window for items in original, unused condition. If you are not completely satisfied with your purchase, we make the exchange and return process simple and efficient.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Place your unused Ice Shaker bottle in its original packaging to ensure it is protected during transit and include all original inserts.
- 3.Attach Shipping Label
Print the prepaid shipping label provided through our portal and securely affix it to the outside of your return package.
- 4.Drop Off and Refund
Drop your package at any authorized carrier location; once received and inspected at our warehouse, your refund or exchange will be processed within 5-7 business days.